Security Officer Welcome Center

Allied Universal • Chicago, IL

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Welcome Center in Chicago, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer in a busy retail location, you will welcome visitors, manage access, and support a professional environment through strong communication and customer service. This role offers the chance to be the first point of contact while helping with security-related concerns and daily activity at the front desk. At Allied Universal, you will be part of a caring, agile, reliable, and innovative team that values integrity and teamwork.

Requirements

• Customer service experience is preferred.
• CPR certification is preferred.
• A guard card/license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and staff by following site-specific procedures, access protocols, and when appropriate, emergency response activities.
• Monitor front desk activity, greet incoming guests, verify identification and/or visitor information, and direct individuals according to location procedures.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts as needed.
• Observe lobby and entry areas for unusual activity and report security-related concerns, policy violations, and/or maintenance issues to the appropriate personnel.
• Support a professional front desk presence by managing visitor logs, receiving deliveries when applicable, and helping to deter unauthorized access at the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED