Security Officer Welcome Center

Allied Universal • Springfield, OH

4d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Welcome Center in Springfield, OH, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech location where you will serve as the first point of contact at the front desk, greeting guests, managing access, and supporting security-related operations with professionalism and care. This role offers the chance to deliver exceptional customer service, communicate clearly, and contribute to a people-first team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and contractors by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a front desk location.
• Monitor access to the location by verifying credentials, registering visitors, issuing passes, and communicating entry procedures in a courteous and professional manner.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and report details according to site protocols.
• Answer phones, assist with directions and general inquiries, and support front desk operations that help to deter unauthorized access and/or disruptions.
• Maintain accurate visitor logs, incident documentation, and other required records while coordinating with site contacts and Allied Universal personnel as needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED