Security Officer Visitor Reception

Allied Universal • Boston, MA

4d • Onsite

About The Position

As a Security Officer Visitor Reception in Boston, MA, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal as a Front Desk Officer in an education location, where you will greet students, staff, and visitors, manage access and visitor processing, and support day-to-day security-related operations with professionalism and strong communication. In this welcoming role, you will represent a caring, reliable team that puts people first, values integrity, and brings an agile, innovative approach to every interaction.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to students, staff, visitors, and/or vendors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor access at the front desk by verifying visitors, reviewing identification and/or visitor logs, issuing access credentials, and documenting entries in accordance with location policies.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with school personnel and/or emergency contacts as needed.
• Support a professional front desk presence by observing lobby activity, reporting unusual or suspicious behavior, and helping to deter unauthorized access or other security-related concerns.
• Complete required reports, logs, and incident documentation, and provide clear information during shift changes and/or when communicating with Allied Universal leadership.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED