Security Officer Visitor Reception

Allied Universal • Kentwood, MI

2d • Onsite

About The Position

As a Security Officer Visitor Reception in Grand Rapids, MI, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Front Desk professional in a residential location, where you will welcome residents and guests, monitor access activity, and support security-related operations through strong communication and customer service. In this visible role, you will help to deter incidents while using computer and/or tablet systems to document activity. Bring our agile, reliable, and innovative approach to a caring team that puts people first and acts with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to residents, guests, vendors, and/or staff by carrying out site-specific procedures and front desk responsibilities at a residential location.
• Monitor access to the property by verifying visitors, managing sign-in processes, issuing visitor credentials, and communicating with residents and/or property staff as needed.
• Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, including contacting appropriate personnel and/or emergency services when appropriate.
• Answer phones, receive inquiries, document daily activity, and complete incident reports and other required front desk records related to security-related matters.
• Observe lobby and entry activity, monitor cameras and/or alarm systems when assigned, and report unusual or suspicious activity according to site-specific policies.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED