Security Officer Unarmed Service Patrol

Allied Universal • Charlotte, NC

21h • Onsite

About The Position

As a Security Officer Unarmed Service Patrol in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer in a dynamic retail location, where you will monitor assigned areas, conduct routine patrols, remain visible to help discourage security-related incidents, and deliver outstanding customer service and communication. In this people-first role, you will support daily operations with agility, reliability, teamwork, and integrity while helping create a welcoming experience for shoppers, guests, and store personnel.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to visitors, customers, and store personnel by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and document observations according to site protocols.
• Conduct regular and random patrols throughout the retail location, sales floor, parking areas, and perimeter to help to deter unwanted activity and report unusual conditions.
• Monitor entrances, exits, and high-traffic areas to help to identify suspicious behavior, support access control practices, and assist with crowd flow during busy periods.
• Communicate with site contacts, first responders, and/or Allied Universal leadership regarding security-related concerns, operational issues, and incident updates as needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees