Security Officer Unarmed Patrol Support

Allied Universal•Durham, NC

1d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Unarmed Patrol Support in Durham, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an Unarmed Patrol Officer in a healthcare location, where you will conduct routine patrols, remain visible to help discourage security-related incidents, and support staff, patients, and visitors with outstanding customer service and communication. In a caring culture built on teamwork, integrity, and reliability, you will play a meaningful role in creating a welcoming environment while using innovative and agile approaches each day.

Requirements

Be at least 21 years of age.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfort using a computer or tablet is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a healthcare location.
Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, while communicating with staff, visitors, and first responders as needed.
Conduct regular and random patrols throughout buildings, parking areas, entrances, and the perimeter to help to deter unwanted activity and identify unusual conditions.
Monitor access points and observe activity within the location to help to support authorized entry, report concerns, and document security-related incidents according to site procedures.
Assist with de-escalation support and routine security-related presence in public-facing and patient care areas while maintaining professionalism and customer service.