Security Officer Unarmed Patrol Risk Observer

Allied Universal•Palo Alto, CA
•Onsite

About The Position

As a Security Officer Unarmed Patrol Risk Observer at a retail location in Palo Alto, California, you will help safeguard clients and provide a welcoming environment for shoppers, tenants, visitors, and employees. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, provide customer service, communicate professionally, and report observations. This is a part-time position scheduled for Saturday from 10:00 AM to 6:00 PM and Sunday from 4:00 PM to 8:00 PM. The pay rate is $22.00 per hour. Allied Universal describes its workplace as dynamic, welcoming, and collaborative, and says its service is guided by agility, reliability, innovation, teamwork, caring, and integrity. Employees can access technology to view and claim additional shifts, paid training and career growth opportunities, a retirement savings plan, and discounts through the Perks Program.

Requirements

  • At least 2 years of security-related experience.
  • High school diploma or equivalent.
  • At least 18 years of age for unarmed roles.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet applicable state and/or local licensing requirements; a license may be required prior to employment.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • A state-, county-, or city-issued security-related license is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to shoppers, tenants, visitors, and/or employees by carrying out security-related procedures and site-specific policies, and participating in emergency response activities when appropriate.
  • Conduct regular and random unarmed patrols throughout retail common areas, parking areas, entrances, and the surrounding perimeter to help deter unauthorized activity and identify security-related concerns.
  • Respond calmly and professionally to incidents, disturbances, and critical situations, contacting appropriate personnel and/or emergency services as needed.
  • Monitor access points and observe activity throughout the location; report suspicious behavior, hazards, property concerns, and policy violations according to site procedures.
  • Maintain accurate activity logs, incident reports, and other required documentation.
  • Communicate professionally with Allied Universal leadership and site contacts.

Benefits

  • Access to technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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