Security Officer Unarmed Patrol Agent

Allied Universal•San Jose, CA

4d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Unarmed Patrol Agent in San Jose, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as an unarmed officer in a retail location, where you will monitor and patrol assigned areas, stay visible to help discourage security-related incidents, and deliver outstanding customer service. You will support access awareness, communicate clearly with visitors and staff, and bring a people-first approach grounded in teamwork, reliability, agility, innovation, and integrity.

Requirements

At least 1 year of security-related experience is required.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Access control and badge experience is preferred.
Customer service experience is preferred.
Comfort using a computer or tablet is preferred.
Alarm panel experience is preferred.

Responsibilities

Provide customer service to visitors, tenants, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.
Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and report details according to site protocols.
Conduct regular and random patrols throughout sales floors, common areas, parking areas, and the perimeter to help to deter unwanted activity and/or identify unusual conditions.
Monitor access points, observe customer and visitor activity, and communicate with site contacts and/or local responders when needed regarding security-related concerns.
Support closing and opening activities as directed, including checking designated areas, noting irregularities, and documenting routine patrol and incident information.