Security Officer Receptionist

Allied Universal • Chicago, IL

1d • Onsite

About The Position

As a Security Officer Receptionist in Chicago, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer in a busy retail location, you will be the first point of contact for visitors, helping to create a welcoming atmosphere while supporting security-related awareness, access control, and communication. This role is ideal for someone who enjoys customer service and thrives in a people-first culture built on teamwork, integrity, and a reliable, innovative approach to daily operations.

Requirements

• Customer service experience is preferred.
• A guard card or license is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a busy retail location.
• Monitor front desk activity, greet visitors, vendors, and/or tenants, and help manage access in accordance with site protocols.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and communicating with property management and/or emergency services when appropriate.
• Answer phones, provide directions and information, and support lobby operations while observing and reporting unusual activity and/or maintenance concerns.
• Maintain accurate visitor logs, badge records, and incident reports to support daily front desk and security-related operations.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED