Security Officer - Reception Specialist

Allied Universal • Naperville, IL

2d • Onsite

About The Position

As a Security Officer Reception Specialist in Naperville, IL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech, media, and telecom location where you will serve at the front desk, greet guests, manage access, and support security-related operations with professionalism and care. In this visible role, you will provide outstanding customer service, monitor activity, and communicate clearly while reflecting a culture built on agility, reliability, innovation, teamwork, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• Customer service experience is preferred.
• Comfortable using a computer and/or tablet is preferred.

Responsibilities

• Provide customer service at the front desk by following site-specific procedures, greeting visitors, answering questions, and directing employees, guests, and vendors to the appropriate location.
• Monitor lobby and reception activity, verify identification and/or visitor credentials, and help to support access control procedures for authorized entry.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, escalating concerns through the proper chain of command when appropriate.
• Support front desk operations by maintaining visitor logs, issuing badges or passes when required, and documenting security-related incidents and/or daily activity.
• Assist with emergency response activities by communicating instructions, contacting the appropriate personnel, and helping to coordinate a professional response within the location.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED