Security Officer Reception Services

Allied Universal•Wilmington, DE
•Onsite

About The Position

Allied Universal is hiring a full-time Security Officer Reception Services professional for a residential location in Wilmington, Delaware. The role provides a front desk security presence, greeting residents and visitors, managing access, monitoring activity, and delivering customer service. The officer helps maintain a welcoming and professional environment while supporting security needs with integrity and teamwork. The position pays $17.40 per hour and is scheduled Tuesday through Thursday, 7:00 PM to 5:00 AM.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Undergo a background investigation as a condition of employment, in accordance with applicable laws.
  • Undergo a drug screen as a condition of employment, to the extent permitted by law.
  • Meet any applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to residents, visitors, and staff while following site-specific security procedures, policies, and emergency response activities.
  • Greet visitors, verify access authorization, maintain visitor records, and direct guests appropriately.
  • Monitor access points, cameras, alarms, and other security-related systems; report unusual activity or maintenance concerns according to site procedures.
  • Respond calmly and courteously to incidents, resident concerns, and critical situations; contact appropriate personnel or emergency responders as needed.
  • Maintain accurate daily activity logs, incident reports, and shift communications while supporting a welcoming residential environment.

Benefits

  • Access to a retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Paid training and access to career growth opportunities.
  • Access to technology for viewing and claiming additional shifts.
  • Discounts on brands and services through the Perks Program.
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