Security Officer Reception Desk

Allied Universal•Knoxville, TN

2d•Onsite

About The Position

As a Security Officer Reception Desk in Knoxville, TN, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a residential location, you will provide a welcoming presence, assist residents and visitors, manage access, and support security-related operations through clear communication and attentive service. You will help maintain an orderly environment while representing Allied Universal’s agile, reliable, innovative, and caring culture. Join a team that puts people first, works together, and acts with integrity.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

A guard card or license is preferred.

Responsibilities

Provide exceptional customer service to residents, visitors, and staff by carrying out site-specific security-related procedures, policies, and appropriate emergency response activities.
Monitor access to the residential location by greeting visitors, verifying authorization, maintaining visitor logs, and communicating entry requirements.
Answer phones, receive deliveries, and provide general front-desk assistance while maintaining awareness of security-related concerns.
Respond to incidents, resident concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
Maintain accurate reports and records of daily activities, incidents, and visitor interactions.