Security Officer Reception Security Desk

Allied Universal•San Francisco, CA

1d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Reception Security Desk in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer at a retail location, you will welcome visitors, manage access control and badges, monitor alarm panels, and provide outstanding customer service. Your professional presence and clear communication will help support a secure, welcoming environment for employees and guests. Join Allied Universal, where an agile, reliable, and innovative team delivers with integrity and a caring culture that puts people first.

Requirements

At least 1 year of security-related experience is required.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Customer service experience is preferred.
A guard card or license is preferred.
Access control and badge experience is preferred.
Alarm panel experience is preferred.

Responsibilities

Provide customer service to clients, visitors, and employees at a retail front desk by carrying out site-specific security-related procedures, policies, and emergency response activities when appropriate.
Greet visitors, manage access procedures, verify identification and credentials as required, and provide directions or general information in a professional manner.
Monitor entry activity, maintain required logs and records, and report unusual activity, policy concerns, or maintenance issues to the appropriate personnel.
Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, following established site procedures.
Assist with maintaining an orderly front entrance and reception area while helping to deter unauthorized access and supporting a welcoming retail environment.