Security Officer Reception Desk
About The Position
As a Security Officer Reception Desk in Sleepy Hollow, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal at a residential location as a Front Desk Officer, where you will welcome residents and guests, manage access activity, and support security-related operations through clear communication and attentive customer service. In this people-first role, you will represent a caring, reliable team that values agility, innovation, teamwork, and integrity while helping to create a professional and welcoming environment.
Requirements
- Customer service experience is preferred.
- A guard card/license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to residents, guests, and/or staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
- Monitor access to the location by greeting visitors, verifying identity and/or authorization, issuing passes when required, and documenting arrivals and departures.
- Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, escalating to property management and/or emergency services when appropriate.
- Answer phones, support front desk communications, and complete detailed logs, reports, and other records related to security-related activities and unusual events.
- Observe lobby and entry activity, monitor cameras and/or alarm panels when available, and report suspicious, unauthorized, or concerning behavior according to site procedures.
Benefits
- Access to our exclusive technology to view and claim additional shifts to earn more.
- Get paid training and access to career growth opportunities.
- Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
