Security Officer Reception Desk Agent

Allied Universal • Westerville, OH

2d • Onsite

About The Position

As a Security Officer Reception Desk Agent in Westerville, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Professional at a premier financial institution location, you will be the welcoming first point of contact, helping to monitor access, assist visitors, and support security-related operations through clear communication and strong customer service. At Allied Universal, our agile, reliable, and innovative team puts people first, delivering with teamwork and acting with integrity while creating a professional and trusted presence each day.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.

Responsibilities

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location within a financial institution.
• Monitor front desk activity, manage visitor access protocols, verify identification and credentials as required, and document arrivals, departures, and/or deliveries according to site-specific guidelines.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with building personnel, supervisors, and/or first responders when needed.
• Answer questions, provide directions, and support a professional lobby environment while helping to deter unauthorized access and/or disruptions at the location.
• Complete required reports, logs, and front desk records accurately and promptly, and report maintenance concerns, suspicious activity, and/or policy violations through appropriate channels.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED