Security Officer - Reception Associate

Allied Universal•Romeoville, IL

2d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Reception Associate in Romeoville, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal at a dynamic retail location where you will serve as the welcoming first point of contact at the front desk. In this stationary role, you will help monitor access, support badge procedures, assist visitors and team members, and respond to security-related concerns with professionalism and care. This opportunity reflects our values of reliability, teamwork, integrity, and a people-first culture.

Requirements

Must be comfortable using a computer or tablet.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Access control and badge experience is preferred.
CPR certification is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service at the front desk by following site-specific procedures, greeting visitors, verifying access credentials, and directing guests, vendors, and/or associates as appropriate.
Monitor entry activity, review identification and/or visitor logs, and help to deter unauthorized access through attentive front desk presence and adherence to location protocols.
Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency services when appropriate.
Complete required reports, document security-related events, and relay important information during shift changes to support continuity of front desk operations.