Security Officer Radio Dispatch

Allied Universal • Framingham, MA

1d • Onsite

About The Position

Allied Universal is hiring a Security Officer Enhanced Part Time Radio Dispatch for an assigned retail location in Framingham, Massachusetts. The role provides reliable hours on a designated weekly shift, with a six-month commitment to that site and shift. The officer may claim additional shifts through the company’s scheduling platform and can work up to 40 hours per week, with the option to scale back. The position pays $23.31 per hour. The listed schedule is Saturday, 11:00 PM–7:00 AM.

The officer provides customer service and carries out security procedures, site-specific policies, and appropriate emergency response activities. Dispatch duties include receiving and prioritizing calls and alarms, monitoring communications and relevant systems, and maintaining accurate logs. The role also includes responding to incidents and conducting regular and random patrols around the retail location and its perimeter. Work environments and conditions may vary by client site.

Requirements

• Be at least 18 years of age for unarmed roles or 21 or older for armed roles.
• Possess a high school diploma or equivalent.
• Submit to a background investigation, in accordance with applicable laws.
• Submit to a drug screen to the extent permitted by law.
• Meet applicable state and/or local licensing requirements, which may be required before employment.
• Have a valid driver’s license if applying for a driving position.

Nice To Haves

• Alarm panel experience.
• CPR certification.
• Access control and badge experience.
• Customer service experience.
• CPR and First Aid experience.

Responsibilities

• Provide customer service to employees, visitors, and delivery personnel while carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Receive, prioritize, and dispatch calls for service, alarms, and other security-related concerns to appropriate personnel using established communication protocols.
• Monitor radio traffic, telephone communications, and relevant systems, and maintain clear, accurate logs of incidents, dispatch activity, and shift communications.
• Respond calmly to incidents and critical situations, escalating concerns to site leadership and/or emergency services as appropriate.
• Conduct regular and random patrols around the retail location and perimeter to identify and report security-related concerns.

Benefits

• Medical, dental, and vision coverage.
• Basic life and AD&D insurance.
• Retirement plans and disability insurance.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Discounts at restaurants, entertainment venues, and more through the company perks program.
• Paid training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED