Security Officer Patrol Customer Service

Allied Universal • Fredericksburg, VA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Customer Service in Fredericksburg, VA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an Unarmed Security Officer in a healthcare location, where you will monitor and patrol assigned areas, remain visible to help to deter security-related incidents, and support patients, visitors, and staff with outstanding customer service and communication. In a caring, fast-paced environment, you will contribute through teamwork, integrity, and a people-first approach while helping create a welcoming experience for everyone on site.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Ability to lift more than 20 lbs is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to patients, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or emergency response activities when appropriate.
• Respond to incidents, disturbances, and critical situations in a calm, professional, and problem-solving manner while documenting observations and reporting concerns to the appropriate personnel.
• Conduct regular and random patrols throughout buildings, parking areas, entrances, and perimeter locations to help to deter unwanted activity and identify unusual conditions.
• Monitor access points and visitor activity in a healthcare location, assisting with directions, screening practices, and/or entry procedures in accordance with site expectations.
• Support hospital and clinic operations by assisting with de-escalation, responding to calls for assistance, and communicating with staff and/or first responders during medical or behavioral incidents.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED