About The Position

As a Security Officer Patrol Badge Verification and Credential Review in Sunnyvale, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Security Officer at a retail location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control, and assist with loss-prevention awareness. You will provide exceptional customer service and clear communication while contributing to a welcoming environment. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Access control and badge experience is preferred.
  • Loss prevention experience is preferred.
  • X-ray screening experience is preferred.
  • Comfort using a computer or tablet is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to clients, shoppers, and employees by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
  • Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
  • Conduct regular and random unarmed patrols throughout retail sales areas, stockrooms, entrances, parking areas, and the surrounding perimeter to help deter unauthorized activity.
  • Monitor access points and observe activity throughout the location, reporting suspicious conditions, policy violations, and maintenance concerns according to site procedures.
  • Complete accurate incident reports, daily activity logs, and other required documentation while communicating with site management and Allied Universal leadership.

Benefits

  • Access to a retirement savings plan
  • medical, dental, vision, basic life and AD&D, and disability insurance
  • Discounts on top brands and services through our Perks Program
  • Paid training
  • Access to career growth opportunities
  • Access to our exclusive technology to view and claim additional shifts to earn more
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