Security Officer Patrol Agent

Allied Universal

3d • Onsite

About The Position

As a Security Officer Patrol Agent in Port Arthur, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a busy retail location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support a welcoming environment for shoppers, tenants, and visitors. This role combines customer service, communication, and teamwork in a fast-paced setting, giving you the opportunity to make a meaningful impact while living our values of agility, reliability, innovation, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A state, county, or city issued security license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to visitors, tenants, and/or staff by following site-specific procedures, access guidelines, and emergency response activities at a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and communicate relevant details to site contacts and/or public responders as needed.
• Conduct regular and random patrols throughout storefront areas, common areas, entrances, exits, parking areas, and the perimeter to help identify unusual activity and/or security-related concerns.
• Monitor assigned areas for policy compliance, assist with crowd and line management during peak business hours, and report maintenance, lighting, and/or access issues to the appropriate personnel.
• Support loss prevention and other security-related efforts by documenting observations, writing clear incident reports, and sharing updates with Allied Universal leadership and/or site representatives.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees