Security Officer Part Time Dispatch Incident Coordinator

Allied Universal • San Jose, CA

4d • Onsite

About The Position

As a Security Officer Part Time Dispatch Incident Coordinator in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As a Dispatch Professional in a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor activity, and dispatch support as needed. You will maintain clear records, assist with access control processes, and deliver exceptional customer service while helping to deter incidents. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Possession of a guard card or license is preferred.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a technology, media, and telecommunications location by carrying out site-specific procedures, dispatch protocols, and emergency response activities as appropriate.
• Receive, prioritize, and dispatch service calls, alarms, incidents, and requests to appropriate personnel using radios, telephones, and computer-based dispatch systems.
• Maintain accurate logs and incident documentation, including call details, response status, visitor or contractor information, and other security-related activity.
• Monitor communications and available security-related systems, escalating critical situations according to site procedures and responding in a calm, problem-solving manner.
• Coordinate with onsite personnel and emergency responders during incidents, providing timely information and supporting orderly response activities.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED