Security Officer - Lobby Reception

Allied Universal•Indianapolis, IN

2d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Reception in INDIANAPOLIS, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location where you will serve as the welcoming front desk presence, managing access control, greeting visitors, monitoring activity, and supporting security-related processes with strong communication and customer service. In this stationary role, you will help create a professional experience through teamwork, integrity, and a caring, reliable approach while using technology to support daily operations.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Access control and badge experience is preferred.
A CPR certification is preferred.
Customer service experience is preferred.
Being comfortable using a computer or tablet is preferred.
CPR and First Aid experience is preferred.

Responsibilities

Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location within a financial institution.
Monitor access at the front desk by greeting visitors, verifying identification and/or credentials, maintaining visitor logs, and communicating with site contacts regarding arrivals and departures.
Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, documenting details and escalating concerns through proper channels when needed.
Answer questions, provide directions, and support front lobby operations while helping to deter unauthorized access and maintaining awareness of activity in the reception area.
Complete required reports, logs, and communication records accurately and in a timely manner, following Allied Universal standards and site-specific expectations.