Security Officer Lobby Concierge

Allied Universal • Durham, NC

11d • Onsite

About The Position

As a Security Officer Lobby Concierge in Morrisville, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional at a dynamic technology, media, and telecommunications location, you will welcome visitors, manage access, monitor security-related systems, and provide exceptional customer service. You will serve as a visible, professional presence, helping to support a secure environment through clear communication and attentive service. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Experience with alarm panels is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide exceptional customer service to employees, visitors, and vendors at a technology-focused corporate location while carrying out security-related procedures and site-specific policies.
• Manage the front desk, greet and screen visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate entry records.
• Monitor access points, cameras, alarms, and communication systems from the assigned post; report unusual activity and help to deter unauthorized access.
• Respond to incidents, access concerns, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Maintain clear communication with site contacts, Allied Universal leadership, and emergency responders as needed; complete required reports and documentation.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED