Security Officer - Lobby Access Coordinator

Allied Universal • New York, NY

3d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Lobby Access Coordinator, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Front Desk officer at a professional financial institution location, where you will welcome visitors, monitor access, and support a polished, customer-focused experience. In this stationary role, you will help address security-related concerns through strong communication, attention to detail, and professionalism. Bring our agile, reliable, and innovative spirit to a caring team that puts people first and acts with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk by greeting visitors, employees, and vendors, verifying identification and/or access credentials, and following site-specific security-related procedures for a financial services location.
• Monitor lobby and reception activity, manage visitor sign-in processes, issue temporary access materials when appropriate, and document arrivals, departures, and unusual activity in accordance with site policies.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with supervisors, building personnel, and/or emergency responders as needed.
• Answer phones and assist with inquiries, help to direct authorized individuals to the appropriate destination, and support daily front desk operations with professionalism and attention to detail.
• Observe the front desk area and surrounding entrance points for security-related concerns, help to deter unauthorized access, and report maintenance, access control, and/or incident-related issues promptly.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED