Security Officer II - McHenry, Full-time, Nights

Northwestern Memorial Healthcare • McHenry, IL

9h

About The Position

The Security Officer II supports Northwestern Medicine’s mission, vision, and values and complies with its ethics, compliance, policy, regulatory, and accreditation requirements. The role oversees daily operations for an assigned Security Department shift when the shift’s Resource Coordinator is absent and serves as shift leader in the Security Supervisor’s absence. The Security Officer II communicates security needs to supervisors, program managers, and site leadership; shares information with assigned officers; and helps identify safety and security improvements. The position also supports security monitoring, risk assessment, camera and access-control operations, incident response, employee orientation and training, and the maintenance of a safe environment across NM facilities.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• Completion of IAHSS Basic and Advanced certifications and maintenance of both certifications.
• Current American Heart Association Basic Life Support certification within 9 months of hire.
• Successful completion of Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
• At least 6 months of experience working within NMHC Security Services; 1 year is preferred.
• Interpersonal and communication skills to interact effectively with employees, medical staff, patients, visitors, police, and others.
• Writing skills to complete reports and paperwork that meet departmental standards.
• Ability to lift 65 pounds and carry it 30 inches; ability to push or pull 75 pounds.
• Physical ability and knowledge to operate a motor vehicle.
• Physical ability to stand and walk for much of the shift while patrolling hospital buildings and grounds.
• Physical ability to respond quickly to emergencies, including stair climbing or other physical exertion, and to occasionally lift and assist with heavy objects.

Nice To Haves

• Bilingual ability.
• One year of experience working within NMHC Security Services.

Responsibilities

• Serve as shift leader in the absence of the Security Supervisor and oversee daily operations when the shift’s Resource Coordinator is not present.
• Communicate regularly with the Security Supervisor, Program Manager, and other site leadership about security needs.
• Disseminate information to assigned and scheduled officers.
• Identify opportunities to improve safety and security on the shift.
• Assist with general safety and security monitoring and recommend measures to support compliance with NM safety policies.
• Provide operational oversight of campus security camera and access-control systems.
• Assess security risks on NM campuses and provide recommendations as appropriate.
• Maintain knowledge of healthcare security industry standards and technology trends.
• Compile shift records and reports and collaborate with other departments to maintain safe NM facilities.
• Build and maintain team cohesiveness and deploy appropriate security resources throughout the shift.
• Provide leadership during investigations of fires, thefts, criminal activity, and accidents on NM property as needed.
• Help orient and train employees new to the shift and assist employees with internal training, IAHSS testing, education, and competencies.
• Act as a security leadership reference for shift associates and assist the Security Supervisor with managing department policies and procedures.
• Investigate and quell hospital incidents and disturbances to maintain the security of patients, visitors, and employees.
• Notify local police and fire services as needed and in accordance with policy.
• Monitor patients for patient and employee safety as needed and ensure officers meet patient-monitoring standards.
• Assist with other assigned duties and ownership roles, such as vehicle maintenance, lost and found, defensive-tactics instruction, and uniform management.

Benefits

• Competitive benefits are offered, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.
• A wide range of benefits is described as supporting employees’ physical, emotional, and financial well-being and providing protection for unexpected life events; details are available through the company benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED