Security Officer II - McHenry, Full-time, Nights

Northwestern Memorial Healthcare • Mchenry, IL

1d • $22 - $33

About The Position

The Security Officer II supports Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, compliance program, policies, procedures, and applicable regulatory and accreditation standards. The role is responsible for the daily operations of an assigned Security Department shift when the shift’s Resource Coordinator is absent and serves as shift leader when the Security Supervisor is absent. The officer communicates security needs to the Security Supervisor, Program Manager, and site leadership; shares information with assigned officers; deploys security resources; and helps maintain a safe environment across NM facilities. The role also supports staff orientation and training, assists with policy and procedure management, and may take on additional ownership duties such as vehicle maintenance, lost and found, defensive tactics instruction, or uniform management.

The position involves monitoring and responding to safety and security concerns, investigating or quelling incidents and disturbances, and notifying local police or fire services when appropriate under policy. The officer compiles shift records and reports, participates in investigations involving fire, theft, criminal activity, or accidents, monitors patients as needed, and ensures officers meet patient-monitoring standards. This is a full-time, night-shift position in McHenry, scheduled for 36 hours per week (0.9 FTE).

Requirements

• High school diploma or GED.
• Valid driver’s license.
• Completion of IAHSS Basic and Advanced certifications and maintenance of both certifications.
• Current American Heart Association Basic Life Support certification within 9 months of hire.
• Successful completion of Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
• At least 6 months of experience working within NMHC Security Services.
• Interpersonal and communication skills to interact effectively with employees, medical staff, patients, visitors, police, and others.
• Writing skills sufficient to complete reports and paperwork that meet departmental standards.
• Ability to meet the physical demands of the job, including lifting and carrying 65 pounds over a 30-inch width and pushing or pulling 75 pounds.
• Physical ability and knowledge to operate a motor vehicle.
• Ability to stand and walk for much of the shift while patrolling hospital buildings and grounds.
• Ability to respond quickly to emergencies, including stair climbing or other physical exertion, and to occasionally lift and assist with heavy objects.

Nice To Haves

• One year of experience working within NMHC Security Services is preferred.
• Bilingual ability.

Responsibilities

• Lead the shift in the absence of the Security Supervisor and oversee assigned shift operations when the Resource Coordinator is not present.
• Communicate regularly with the Security Supervisor, Program Manager, and site leadership about security needs.
• Disseminate information to assigned and scheduled officers.
• Identify opportunities to improve safety and security on the shift.
• Assist with safety and security monitoring, campus security camera and access control oversight, and assessment of campus security risks; provide recommendations as appropriate.
• Compile shift records and reports and collaborate with other departments to maintain a safe environment.
• Build and maintain team cohesiveness and deploy appropriate security resources throughout the shift.
• Participate in investigations of fires, thefts, criminal activity, and accidents on NM property as needed.
• Assist new shift employees with orientation and training, and help employees with internal training, IAHSS testing, education, and competency needs.
• Serve as a security leadership reference for shift associates and assist the Security Supervisor with managing department policies and procedures.
• Investigate and quell hospital incidents and disturbances; notify local police or fire services as appropriate and in accordance with policy.
• Prepare descriptive reports for supervisory personnel.
• Monitor patients as needed for patient and employee safety and ensure officers maintain patient-monitoring needs within standards.
• Perform other related duties and additional ownership responsibilities as assigned, such as vehicle maintenance, lost and found, defensive tactics instruction, and uniform management.

Benefits

• A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.
• Lifecycle benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED