Security Officer I Full time Second shift

Northwestern Memorial Healthcare • DeKalb, IL

10d

About The Position

The Security Officer I protects the hospital from theft and damage and provides protection for patients, visitors, associates, and medical staff. Under the direction of Security Leadership, the officer follows established policies and procedures, investigates and quells disturbances, and restrains patients only upon proper direction and with assistance from medical or clinical staff. Officers are expected to provide competent, professional, approachable, and service-minded assistance. The position also supports hospital safety and security through patrols, investigations, alarm and access-system monitoring, traffic control, emergency response, escorts, restricted-area security, contraband searches, parking-permit oversight, and other related duties.

The schedule is Friday through Tuesday, 3:00 p.m. to 11:30 p.m., with Wednesday and Thursday off.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• Successfully complete the IAHSS Basic exam within 90 days of hire and maintain IAHSS Basic certification.
• Obtain current Basic Life Support certification through the American Heart Association within 9 months of hire.
• Successfully complete Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
• Interpersonal and communication skills to interact effectively with employees, medical staff, patients, visitors, law enforcement, and outside agencies.
• Writing skills to complete reports and paperwork that meet departmental standards.
• Physical ability and knowledge required to operate a motor vehicle.

Nice To Haves

• Experience in healthcare security, police work, or military service.
• Valid FOID card.
• Associate’s or bachelor’s degree.

Responsibilities

• Investigate and quell hospital incidents and disturbances to maintain the security of patients, visitors, and employees.
• Complete descriptive reports for supervisory personnel and notify appropriate city officials, including police and fire services, when needed.
• Conduct regular foot and mobile patrols of hospital buildings and grounds to protect people and property and prevent unauthorized entry.
• Investigate hazardous conditions, reported theft, criminal activity, and other reported security or safety issues.
• Monitor access control, fire and duress alarms, and the security video system.
• Control traffic to maintain access for emergency vehicles, patients, and visitors, including during incidents and helicopter transports.
• Secure restricted areas by checking and locking doors according to schedules or special circumstances.
• Provide escorts for staff to their vehicles upon request.
• Deliver deceased bodies to the morgue and release them to authorized persons in accordance with established policies.
• Respond to emergency codes in accordance with department-specific guidelines.
• Alert the department Manager to activities or deviations from departmental standards that may require disciplinary action or follow-up.
• Enforce hospital policies and procedures as directed.
• Conduct contraband searches and monitor individuals or situations as needed for patient and employee safety.
• Oversee the staff parking permit process and monitor compliance with established policy and procedure.
• Perform other related duties as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A range of benefits supporting physical, emotional, and financial well-being and protection from unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED