Security Officer I

Montage International•Big Sky, MT

11d

About The Position

The Security Officer I performs the daily tasks of the Safety and Security Department to help ensure a safe and secure environment and support the department’s goals and the resort’s mission. The role includes patrolling resort areas, responding to guest and associate calls and incidents, maintaining security systems and records, monitoring CCTV, dispatching calls, and supporting associate safety training. Officers are expected to maintain a professional security presence while focusing on guest service.

Requirements

High school education or equivalent.
At least 1 year of Montage Security experience.

Responsibilities

Conduct interior and exterior resort patrols, checking for unsecured doors and rooms, trespassers, unauthorized people in restricted areas, and safety hazards.
Respond to guest and associate calls while on patrol, prioritizing emergencies.
Proactively assist guests and look for opportunities to exceed expectations.
Maintain the security office and fire panel.
Draft incident reports and keep records and logs current through daily audits, including key logs, lost and found, group resumes, contractor passes, and emergency equipment records.
Ensure officers’ daily shift logs and shift pass-down logs are complete.
Monitor CCTV and maintain surveillance of resort grounds through the camera system.
Answer phones and dispatch calls.
Complete security office duties in a timely manner.
Conduct associate safety training and report and resolve resort safety hazards daily.
Respond to incidents, communicate about them, follow up, and provide updates as they occur.
Stay informed about resort activities and events each shift and provide a professional security presence focused on customer service.
Receive and communicate shift information from daily briefings.