Security Officer I

Alaska Native Tribal Health Consortium•Anchorage, AK

About The Position

The Security Officer I works under general supervision to respond to facility and medical emergencies and protect people and property from harm, loss, or disturbances related to disruptive behavior on campus or during patient care. The officer coordinates with organizational leadership and/or law enforcement and emergency services regarding criminal acts, accidents, and investigations. The role requires interpreting, applying, advising on, and enforcing organizational safety and security procedures and applicable state and federal laws within legally recognized guidelines. The position supports 24/7 operational coverage, including weekends and holidays, and may involve dangerous or high-stress situations, public and patient contact, patient observation, and use of de-escalation and communication techniques. The officer provides customer-focused assistance, controls access to facilities, patrols buildings and grounds on foot, responds to alarms and calls for assistance, and documents activities and incidents. Duties also include assisting with patient care as directed by healthcare professionals and carrying out physician orders for medical restraints. ANTHC is a nonprofit Tribal health organization serving Alaska Native and American Indian people throughout Alaska. It provides medical services, wellness programs, research and prevention, rural provider training, and rural water and sanitation systems. ANTHC states that it has more than 3,100 employees and offers a competitive benefits package to benefit-eligible employees.

Requirements

High school diploma or GED equivalent.
One year of customer service experience.
Possess and maintain valid Basic Life Support certification within 30 days of hire.
Complete FEMA Incident Command System ICS-100 and ICS-200 training within 30 days of hire.
At least 21 years of age.
Knowledge of basic security concepts and procedures and safety, infection, and quality control standards.
Ability to interpret, apply, advise on, and enforce organizational safety and security policies and procedures and applicable state or federal laws within legally recognized guidelines.
Ability to recognize and respond to emergencies and solve problems independently.
Ability to receive and transmit information accurately by radio, telephone, or computer system.
Verbal and written communication skills, including the ability to produce legible, complete, and accurate reports.
Ability to manage multiple priorities, establish priorities, meet deadlines, and perform multiple tasks rapidly and accurately during a crisis.
Ability to maintain cooperative working relationships and work successfully with people in stressful situations.
Ability to remain alert and work safely.
Basic computer skills, including operating a personal computer and using a variety of applications.

Nice To Haves

Associate’s degree from an accredited college or university, or at least two years of security, military, or law-enforcement-related employment experience; the two years may combine post-secondary education and work experience.
Proficiency with computers and aptitude to learn new software and systems.
Experience with security equipment and surveillance systems.
Law enforcement or healthcare security experience.
FEMA ICS-100, ICS-200, ICS-700, and ICS-800 certificates of completion.

Responsibilities

Respond to facility and medical emergencies, safety and security alarms, and campus-wide calls for assistance.
Protect people and property from harm, loss, or disruption, including incidents involving disruptive behavior on campus or during patient care.
Coordinate with leadership and/or law enforcement and emergency services concerning criminal acts, accidents, and investigations.
Apply and enforce organizational safety and security policies and procedures and applicable laws within legally recognized guidelines.
Use force techniques, defensive tactics, and tools when needed to physically restrain subjects.
Maintain reliable attendance to support 24/7 operations, including weekends and holidays, and function effectively in high-stress or dangerous environments.
Use active listening and de-escalation to resolve or control situations and complaints tactfully.
Provide customer service, information, and assistance; control facility access and enforce visiting procedures within the scope of authority.
Patrol buildings, grounds, and parking lots on foot.
Monitor activity in and around buildings and report or help prevent vandalism, theft, fire, and disturbances.
Protect accident and crime scenes and secure evidence to maintain proper chain of custody and transfer it to law enforcement.
Observe patients, including behavioral health patients, to help ensure patient and staff safety.
Carry out physician orders for medical restraints and assist healthcare professionals evaluating or treating patients as directed.
Respond to Code calls and provide medical intervention within the officer’s level of training.
Assist patients’ family members with directions, property, and connections to needed services.
Record daily log entries and incident reports in accordance with department guidelines, using appropriate grammar, spelling, and punctuation.
Perform other duties as assigned.

Benefits

Medical insurance through the Federal Employee Health Benefits Program, with more than 20 plans and tiers.
Cost-share dental insurance.
Cost-share vision insurance.
Discounted pet insurance.
403(b) retirement contributions with pre-tax or Roth options.
401(a) retirement plan with matching contributions of up to 5% of eligible pay after one year of employment and possible annual discretionary employer contributions of up to 3%.
Paid time off accruing from the start of employment, up to six hours per pay period, with accruals increasing based on years of service.
Eleven paid holidays.
Paid parental leave, with eligibility after six months of employment; miscarriage and stillbirth leave eligibility is also noted after six months.
Basic short- and long-term disability premiums, AD&D insurance, and basic life insurance covered by ANTHC; additional voluntary coverage options are available.
Flexible spending accounts for healthcare and dependent care.
Ancillary cash benefits for accident, hospital indemnity, and critical illness.
On-site child care facility.
Employee Assistance Program, including support for grief, financial counseling, mental and emotional health, and discounted legal advice.
Tuition discounts for employees and eligible dependents at Alaska Pacific University.
On-site training courses and professional development opportunities.
License and certification reimbursements and occupational insurance for medical staff.
Emergency travel assistance.
Education assistance or education leave eligibility.
Discount program for travel, gym memberships, amusement parks, and more.