SECURITY OFFICER I

Caesars Entertainment•Pompano Beach, FL

About The Position

Maintain a safe and secure environment for guests, team members, and company assets while promoting the Family Style Service culture through actions and a positive attitude. The role involves frequent guest interactions and providing courteous, resilient service to guests and employees, including during difficult situations and varied business conditions. The officer assists with transporting money and chips, controls access to restricted areas, monitors passage into and out of the casino, responds to incidents and accidents, writes reports, identifies safety hazards, answers calls, and participates in assigned routine drills. Other duties may be assigned or reasonably requested by management.

Requirements

Must be 21 years of age or older.
Proficient in spoken and written English.
Flexible to work various shifts, weekends, and holidays.
Must be able to obtain and maintain a 1055 gaming license.
Must acquire and maintain CPR/AED certification.
Ability to push and pull up to 250 pounds.
Ability to lift and carry objects up to 50 pounds.
Ability to bend, stoop, twist, reach, and kneel repetitively.
Safely work with provided cleaning chemicals and equipment.
Ability to ascend and descend stairs and maintain equilibrium for an extended period.
Ability to work from a standing or sitting position and/or walk for an extended period.
Ability to work in a smoking and pet-friendly environment.

Nice To Haves

A high school diploma or GED equivalent is preferred.
One year of security experience is preferred.

Responsibilities

Maintain a safe and secure environment for guests, team members, and company assets.
Promote the Family Style Service culture through actions and a positive attitude.
Handle high-volume customer interactions in an outgoing, upbeat, and cheerful manner.
Build guest relations by engaging customers, making them feel welcome and comfortable, and inviting them back.
Provide superior guest service and interact positively with guests and employees, including handling difficult guests and working courteously with fellow employees.
Assist in transporting money and chips.
Control access to restricted areas.
Respond promptly and appropriately to customer and team member incidents and accidents, and write reports.
Monitor customer and team member passage in and out of the casino.
Check for and report safety hazards.
Answer calls promptly and professionally.
Participate in routine drills as assigned.
Perform other duties as assigned or reasonably requested by management.