Security - Officer I

The Broadmoor•Colorado Springs, CO

5d•Onsite

About The Position

The Security Officer I is responsible for maintaining a safe, secure, and discreet environment for high-profile guests, visitors, and employees while upholding The Broadmoor’s standards, regulations, directives, and policies. The role patrols hotel interiors, grounds, parking structures, and public spaces; monitors access; responds to emergencies; and supports guests, employees, and visitors. It also provides overnight security coverage for in-house groups and other hotel occupants. Officers complete required hotel security training and maintain proficiency in Loss Prevention Officer procedures and daily operations. The position requires compliance with hotel guidelines, operational procedures, safety policies, and institutional standards, as well as a willingness to learn about The Broadmoor’s history and properties, culinary offerings, and retail outlets. Other duties may be assigned.

Requirements

High school diploma or GED equivalent.
Valid driver’s license; the role may involve transporting equipment across the Resort.
At least 18 years of age to operate Broadmoor vehicles.
Ability to use Microsoft Office tools for documentation and email communication.
Strong communication, negotiation, and conflict-resolution skills.
Ability to work in a fast-paced environment and collaborate with colleagues.
Ability to lift, pull, or push up to 50 pounds with assistance and proper safety practices.
Flexible schedule, including weekends and holidays, as required by the calendar of events.

Nice To Haves

Previous experience in security-related work or hospitality is highly preferred.
An equivalent combination of relevant education and professional background may be considered.

Responsibilities

Walk the interior, perimeter, grounds, parking structures, and public spaces to identify safety risks or undesirable conditions.
Monitor entrances, verify staff credentials, manage visitor access, and secure doors or restricted areas.
Coordinate calm, rational responses to medical emergencies, fires, safety hazards, and threats to life or property.
Discreetly provide information, guidance, transportation, or safety escorts to VIPs, guests, and international employees as directed by executive staff.
Document and securely store lost-and-found items and help reunite lost property with its rightful owner.
Perform traffic control and parking assignments for hotel guests, employees, vendors, and other visitors.
Complete required hotel security training and demonstrate ongoing proficiency in Loss Prevention Officer procedures, responsibilities, and daily operations.
Provide overnight security coverage for in-house groups and other hotel occupants.
Comply with The Broadmoor’s guidelines, operational procedures, safety policies, and institutional standards.
Learn about The Broadmoor’s history, estate grounds, wilderness properties, culinary offerings, and retail outlets.
Perform other duties as assigned.