Security Officer Full Time Dispatch Desk

Allied Universal • Newark, DE

1d • Onsite

About The Position

As a Security Officer Full Time Dispatch Desk in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatcher at a financial institution location, you will monitor alarm activity, coordinate responses, and communicate with on-site personnel and emergency services as needed. You will help maintain a professional, welcoming environment while supporting security-related operations through clear communication and accurate reporting. Join Allied Universal, where agile, reliable, and innovative teams put people first, work together, and act with integrity.

Requirements

• Have at least 3 years of combined law enforcement, military, or security-related experience, or possess a college degree.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• A guard card or license is preferred.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a financial institution by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor incoming calls, alarms, communications systems, and dispatch requests; relay information to appropriate personnel, supervisors, and emergency responders.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting events and maintaining accurate dispatch logs.
• Coordinate security-related communications for multiple locations and/or posts, including routine service requests, access-related concerns, and incident notifications.
• Conduct regular and random patrols around the business and perimeter when assigned; working environments and conditions may vary by location.

Benefits

• Access to a retirement savings plan
• medical, dental, vision, basic life and AD&D, and disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED