Security Officer - Front Desk

Allied Universal • Tonawanda, NY

2d • $19 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Front Desk in Tonawanda, NY , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a busy manufacturing and industrial location, you will greet employees and visitors, manage access requests and credentials, answer phones, and monitor security-related systems to help identify and report unusual activity. You will be a calm, professional presence who supports a welcoming environment through clear communication and strong customer service. At Allied Universal, you will work with integrity, teamwork, and a caring, innovative mindset.

Requirements

• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.
• A guard card and/or security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a manufacturing location.
• Control access for employees, contractors, and visitors by verifying identification, issuing temporary credentials, maintaining visitor logs, and directing arrivals to the appropriate contact.
• Monitor alarms, cameras, and other access control systems from the reception area, reporting suspicious activity and/or policy violations according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to site leadership and/or emergency services as required.
• Complete detailed shift documentation, including incident reports, access activity, and communications, and support routine administrative tasks such as answering phones and receiving deliveries.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED