Security Officer - Front Desk

Allied Universal • Indianapolis, IN

5d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Desk Operations in INDIANAPOLIS, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a prestigious financial institution location as a Front Desk Officer, serving as the first point of contact for employees, guests, and vendors. In this stationary role, you will help support access management, visitor processing, and professional communication while delivering outstanding customer service. If you value teamwork, integrity, and a caring culture, this is an exciting opportunity to make a meaningful impact in a polished, people-first environment.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• CPR and First Aid experience is preferred.
• CPR certification is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to clients, visitors, and/or employees by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities at a financial services location.
• Monitor lobby and reception activity, assist with visitor check-in and/or access control processes, and help to deter unauthorized entry through attentive front desk presence and clear communication.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting security-related concerns according to site guidelines.
• Answer questions, provide directions, receive deliveries, and support day-to-day front desk operations while maintaining awareness of security-related procedures and client service expectations.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED