Security Officer - Front Desk

Allied Universal • Chicago, IL

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk in CHICAGO, IL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare setting, you will welcome patients, visitors, and staff while supporting a secure, professional environment. You will manage access-related activities, respond to inquiries, communicate clearly with team members, and provide outstanding customer service. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Requirements

• Be able to meet hospital vaccination requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Be comfortable using a computer or tablet, preferred.
• Have customer service experience, preferred.

Responsibilities

• Provide exceptional customer service to patients, visitors, staff, and vendors while carrying out security-related procedures, site-specific policies, and emergency response activities.
• Serve as a professional front-desk presence by greeting and directing visitors, providing facility information, and supporting visitor management processes.
• Monitor access points and visitor activity, verify credentials as required, and report unusual activity or policy concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established healthcare location protocols.
• Maintain accurate logs, records, and incident documentation while communicating clearly with Allied Universal leadership and client representatives.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED