Security Officer Front Desk

Allied Universal•City of Utica, NY
•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk in Utica, NY, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will serve as a welcoming, professional presence for patients, visitors, and staff. You will manage access, monitor activity, respond to security-related concerns, and communicate clearly while helping create a supportive environment. Join Allied Universal, where agility, reliability, innovation, teamwork, integrity, and a people-first culture guide every shift.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Responsibilities

  • Provide customer service to patients, visitors, and staff by following site-specific procedures, access protocols, and applicable emergency response activities.
  • Serve as a front-desk presence, greet and screen visitors, verify appointments or authorized access, and direct individuals to appropriate areas of the healthcare location.
  • Monitor entry activity and visitor flow, maintain required logs and documentation, and report unusual activity or policy concerns to appropriate personnel.
  • Respond to incidents, disruptive situations, and critical events in a calm, professional, problem-solving manner while following established procedures.
  • Help to deter unauthorized access by maintaining awareness of the front entrance and communicating professionally with visitors, staff, and emergency responders as needed.

Benefits

  • Access to a retirement savings plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life and AD&D insurance
  • Disability insurance
  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Discounts on top brands and services through our Perks Program.
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