Security Officer - Front Desk

Allied Universal • Charleston, WV

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk in Charleston, WV, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution location, you will provide a welcoming presence, manage access control and visitor procedures, monitor security-related systems, and respond to alarms or concerns. Use your customer service and communication skills to support a professional environment while helping to deter incidents. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Requirements

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide exceptional customer service to visitors, employees, and clients at a financial institution by carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Serve as a professional front-desk presence by greeting visitors, verifying identification and appointment information, and directing individuals according to site access protocols.
• Monitor visitor access, maintain accurate visitor logs, issue and collect access credentials as directed, and report irregularities to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established escalation and communication procedures.
• Observe activity in the lobby and entry areas, help to deter unauthorized access, and communicate security-related concerns to site leadership and/or Allied Universal management.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED