Security Officer Front Desk

Allied Universal • Los Angeles, CA

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Guest Registration in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Officer at a retail location, you will welcome visitors, manage access control and badge processes, monitor alarm panels, and provide exceptional customer service. You will maintain a professional, visible presence while helping to deter security-related incidents and communicating clearly with tenants, guests, and team members. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve.

Requirements

• Have at least six months of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Comfortably use a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to visitors, tenants, shoppers, and/or staff by carrying out site-specific security-related procedures, policies, and when appropriate, emergency response activities.
• Staff the front desk or reception area, greet and direct visitors, provide building information, and maintain a professional, customer-focused presence.
• Monitor access to the location by verifying visitor credentials, issuing visitor passes, and documenting entries and departures in accordance with site procedures.
• Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner; notify appropriate personnel and document relevant details.
• Monitor front desk communications, alarms, cameras, and/or access control systems as assigned, and report unusual activity or maintenance concerns to site leadership.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED