Security Officer Front Desk

Allied Universal • Albuquerque, NM

2d • Onsite

About The Position

As a Security Officer Front Desk in Albuquerque, NM, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and media location as a Front Desk professional, where you will welcome guests, manage access, monitor activity at the entrance, and support security-related operations through strong communication and customer service. In this visible role, you will help create a professional experience while reflecting our agile, reliable, and innovative approach, a caring culture, teamwork, and integrity every day.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card and/or license is preferred.
• A state, county, and/or city issued security-related license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to visitors, employees, and/or vendors by carrying out site-specific procedures, access protocols, and when appropriate, emergency response activities at a front desk location.
• Monitor lobby and reception activity, verify identification and/or credentials, and document guest arrivals, departures, and deliveries in accordance with site policies.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, escalating concerns to site contacts, first responders, and/or Allied Universal leadership as needed.
• Answer phones, assist with directions, and support badge issuance, visitor registration, and other front desk administrative tasks related to security-related operations.
• Observe entry points and common areas from the reception post and report unusual activity, maintenance concerns, and/or policy violations to help to deter unauthorized access.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED