Security Officer Front Desk Monitor

Allied Universal • Winston-Salem, NC

1d • Onsite

About The Position

As a Security Officer Front Desk Monitor in Winston Salem, NC, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a leading financial institution location as a Front Desk professional, where you will greet guests, monitor access activity, support security-related procedures, and deliver exceptional customer service and communication. In this highly visible role, you will help create a welcoming environment while supporting daily operations through teamwork, reliability, agility, innovation, and integrity.

Requirements

• Possess supervisory experience.
• Be at least 21 years of age.
• Possess 5 or more years of security-related experience.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• CPR and/or First Aid is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to visitors, employees, and/or vendors by carrying out site-specific procedures, access control activities, and front desk support at a financial services location.
• Monitor lobby and reception areas, verify identification and/or visitor information, issue visitor credentials, and maintain front desk logs and records in accordance with site policies.
• Respond to incidents, alarms, and/or unusual situations in a calm, problem-solving manner, and communicate with site contacts, emergency services, and/or Allied Universal leadership as appropriate.
• Answer phones, greet arriving guests, direct foot traffic, and support security-related screening and reporting processes for deliveries, appointments, and/or after-hours access requests.
• Observe activity at entry points and common areas from the front desk and report suspicious, unauthorized, and/or disruptive behavior that could impact personnel, property, or daily operations.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED