Security Officer Front Desk Coordinator

Allied Universal • Jacksonville, FL

2d • Onsite

About The Position

As a Security Officer Front Desk Coordinator in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a retail location, you will serve as a welcoming, professional presence while monitoring access, greeting visitors, managing badges, and responding to security-related concerns. You will provide exceptional customer service and clear communication, helping to support a positive environment for associates and guests. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Requirements

• At least one year of security-related experience is required.
• Supervisory experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.

Responsibilities

• Provide exceptional customer service at the front desk by greeting visitors, answering questions, and directing customers, vendors, and employees to appropriate areas.
• Manage visitor access by verifying identification, following site-specific entry procedures, maintaining visitor records, and issuing visitor credentials as applicable.
• Monitor front desk activity, access points, and security-related systems in accordance with site-specific policies and procedures.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and/or emergency responders as needed.
• Support retail location operations by receiving deliveries or communications, maintaining accurate logs, and reporting unusual activity or concerns to Allied Universal leadership and/or site management.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED