Security Officer Front Desk Concierge

Allied Universal • Chicago, IL

1d • Onsite

About The Position

As a Security Officer Front Desk Concierge in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal at a premier commercial real estate location as a Front Desk Professional, where you will greet visitors, manage access control and badges, and support a professional, welcoming environment. In this highly visible role, you will help monitor activity, address security-related concerns, and deliver outstanding customer service and communication. Guided by a caring culture, teamwork, and integrity, you will make a meaningful impact each day.

Requirements

• A guard card and/or license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service by carrying out site-specific procedures, front desk protocols, and/or emergency response activities appropriate to the location.
• Monitor lobby and reception areas, greet visitors, verify identification and/or access credentials, and direct authorized individuals in a professional manner.
• Answer phones, manage visitor logs, issue passes or badges as directed, and communicate with building staff regarding deliveries, guests, and/or service requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting security-related concerns and reporting them through appropriate channels.
• Help to deter unauthorized access and/or disruptive activity at the front desk by maintaining awareness of entrances, alarms, cameras, and visitor activity.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees