Security Officer Front Desk

Allied Universal • Tampa, FL

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk in Tampa, FL, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a prestigious financial institution location as a Front Desk professional, where you will welcome visitors, support access control and badge processes, monitor alarm and entry activity, and provide exceptional customer service and communication. In this highly visible role, you will help create a professional environment through teamwork, integrity, and a caring approach while using technology to support daily security-related operations.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• A guard card and/or license is preferred.
• Comfortable using a computer and/or tablet is preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, access control practices, and front desk protocols at a financial services location.
• Monitor lobby and reception activity, verify identification and/or visitor credentials, and assist with sign-in processes according to site-specific security-related policies.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency responders when appropriate.
• Answer phones, manage visitor inquiries, and help direct guests, deliveries, and vendors while maintaining awareness of entry points and restricted areas.
• Prepare logs, reports, and other front desk documentation related to daily activity, incidents, and visitor access in accordance with Allied Universal and/or site requirements.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees