Security Officer Front Desk Attendant

Allied Universal • West Hartford, CT

1d • Onsite

About The Position

As a Security Officer Front Desk Attendant in West Hartford, CT, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as a Front Desk Professional in a dynamic retail location, where you will greet visitors, manage access, monitor activity from a stationary post, and support a welcoming environment through strong communication and customer service. In this role, you will help address security-related concerns while reflecting our agile, reliable, and innovative approach, a caring culture that puts people first, and a commitment to teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card and/or license is preferred.

Responsibilities

• Provide customer service by greeting visitors, shoppers, tenants, and/or vendors at the front desk while following site-specific procedures and security-related policies.
• Monitor access to the location by checking identification, issuing visitor credentials, maintaining entry records, and/or communicating with site contacts regarding authorized access.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, including contacting emergency services and/or site management when appropriate.
• Observe front desk activity and nearby common areas for unusual behavior, policy concerns, and/or maintenance issues, and report security-related incidents according to post procedures.
• Support daily front desk operations by answering phones, providing directions, documenting visitor and incident information, and helping to deter unauthorized access or disruptive activity.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED