Security Officer Front Desk Associate

Allied Universal • Albuquerque, NM

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk Associate in Albuquerque, NM, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and telecom location as a Front Desk officer, serving as a welcoming first point of contact while supporting access control, visitor management, and other security-related duties. In this highly visible role, you will help to deter incidents through professionalism, strong communication, and attentive service. Guided by our agile, reliable, and innovative team, you will put people first and act with integrity every day.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfort using a computer or tablet is preferred.
• CPR and First Aid experience or certification is preferred.
• Access control and badge experience is preferred.
• A guard card or license is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to visitors, employees, and/or contractors by carrying out site-specific procedures and front desk protocols at a technology and communications location.
• Monitor access at the front desk by verifying identification, managing visitor check-in and/or sign-in activity, and documenting arrivals, departures, and deliveries.
• Respond to incidents, questions, and/or critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services when appropriate.
• Support security-related operations by observing lobby activity, reporting unusual behavior or conditions, and helping to deter unauthorized access to restricted areas.
• Answer phones, provide directions, and complete required logs, reports, and/or other administrative tasks related to front desk and security-related responsibilities.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED