Security Officer Driver Patrol Service

Allied Universal•Pomona, CA

About The Position

Allied Universal is hiring a full-time, unarmed Security Officer Driver Patrol Service in Pomona, California, serving a retail location. The role involves driving and conducting patrols to help safeguard the site, deter security-related incidents, and provide welcoming customer service to shoppers, visitors, and store personnel. The position requires a valid driver’s license. The stated pay rate is $19.00 per hour. The schedule is Monday 12:00 PM–6:00 PM, Tuesday 4:00 PM–12:00 AM, Friday 12:00 PM–6:00 PM, Saturday 12:00 PM–6:00 PM, and Sunday 12:00 PM–6:00 PM. Applicants must meet the listed age and education requirements and will be subject to a background investigation and drug screen as permitted by law. Licensing requirements may apply under state or local law. Allied Universal describes a collaborative workplace and offers access to additional shifts through its technology, paid training, career growth opportunities, a retirement savings plan, insurance benefits, and a discounts program.

Requirements

  • A valid driver’s license, in accordance with Allied Universal driver policy requirements.
  • At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
  • A high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

  • A guard card or license is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to shoppers, visitors, and store personnel by following security-related procedures and site-specific policies, and carrying out emergency response activities when appropriate.
  • Conduct regular and random patrols of the retail sales floor, entrances, parking areas, loading areas, and perimeter.
  • Respond calmly to incidents, customer concerns, and critical situations, following established escalation and reporting procedures.
  • Observe and report suspicious activity, policy violations, hazards, and maintenance concerns to store contacts and Allied Universal leadership.
  • Assist with access control, delivery monitoring, and crowd management during busy shopping periods, promotions, and special events.

Benefits

  • Access to technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Disability insurance.
  • Discounts on brands and services through the Perks Program.
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