Security Officer Dispatcher Government Site

Allied UniversalCosta Mesa, CA
Onsite

About The Position

As a Security Officer Dispatcher Government Site in Costa Mesa, CA, you will serve and safeguard clients in a range of industries. Join Allied Universal as a Dispatch Professional in a dynamic location, where you will monitor activity, manage communications, document incidents, and coordinate responses to security-related concerns. This role offers the chance to stay engaged at the center of daily operations while delivering strong customer service. If you value teamwork, integrity, and an agile, reliable, and innovative culture, this opportunity could be a great fit.

Requirements

  • At least 1 year of security-related experience is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Comfortable using a computer or tablet is preferred.
  • Alarm panel experience is preferred.
  • Customer service experience is preferred.
  • A state, county, or city issued security license is preferred.

Responsibilities

  • Provide customer service to clients, visitors, and employees by following site-specific procedures, access protocols, and security-related policies, while supporting emergency response activities when appropriate.
  • Monitor radios, phones, alarms, cameras, and other communication systems to receive calls for service, prioritize requests, and dispatch personnel in a calm, problem-solving manner.
  • Document incidents, service requests, and shift activity in detailed logs and reports, sharing timely updates with site leadership and/or emergency contacts as needed.
  • Coordinate responses to incidents, medical situations, alarms, and other critical events by gathering key information, relaying instructions, and helping to support an organized response.
  • Help to deter unauthorized activity by maintaining awareness of site operations, tracking the status of personnel, and reporting unusual conditions, hazards, and/or equipment issues according to post procedures.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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