Security Officer Dispatch

Allied Universal • Maiden, NC

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional at a dynamic technology location, where you will monitor communications, coordinate responses to security-related events, and support daily operations with professionalism and care. In this fast-paced role, you will help maintain situational awareness, document activity, and deliver outstanding customer service while reflecting our values of agility, reliability, innovation, teamwork, and integrity.

Requirements

• Possess 3+ years of combined law enforcement, military, and/or security-related experience or a college degree.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and First Aid certification is preferred.
• Be comfortable using a computer or tablet, preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities at a dynamic technology location.
• Monitor phones, radios, alarms, and/or electronic reporting systems to receive calls for service, prioritize security-related concerns, and dispatch appropriate personnel in a calm, problem-solving manner.
• Maintain accurate logs, incident details, activity records, and/or dispatch reports, helping to support timely communication and follow-up with site leadership and Allied Universal management.
• Coordinate responses to incidents, critical situations, medical calls, and/or after-hours requests by relaying clear information to on-site personnel, first responders, and designated contacts.
• Conduct regular and random patrols around the business and perimeter as needed, while helping to identify unusual activity, access issues, and/or conditions that may require a security-related response.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED