Security Officer Dispatch

Allied Universal • Santa Ana, CA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch in Santa Ana, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch Professional at a dynamic financial institution location, where you will monitor activity, coordinate responses to security-related concerns, and support smooth communication across the site. In this fast-paced role, you will use technology to document incidents, relay critical information, and help maintain a professional environment while delivering outstanding customer service through teamwork, reliability, and integrity.

Requirements

• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and vendors by following site-specific procedures, access protocols, and security-related communication standards at a financial services location.
• Monitor phones, radios, alarms, cameras, and dispatch systems, and coordinate the timely relay of information to on-site personnel, supervisors, and/or emergency responders as needed.
• Respond to incidents, service calls, and critical situations in a calm, problem-solving manner, documenting details and forwarding updates through established reporting channels.
• Maintain accurate logs, incident reports, visitor information, and dispatch records, helping to support daily operations and security-related awareness across the location.
• Conduct regular and random patrol support through remote monitoring and communication, helping to identify unusual activity, direct resources, and follow post orders and emergency response procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED