Security Officer - Dispatch
About The Position
As a Security Officer - Dispatch in Sioux Falls, SD, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional supporting a dynamic tech, media, and telecom location. You will help coordinate security-related responses, monitor alarms and camera activity, track incidents, and communicate updates to on-site teams and leadership. You will also support routine patrol activity by keeping operations organized, documenting events, and delivering a high level of customer service. Bring integrity, teamwork, and an agile, reliable, innovative approach to every shift.
Requirements
- Have 1+ years' law enforcement experience or 2+ years' security supervisor/manager experience or 3+ years' security experience.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- X-Ray screening experience is preferred.
- Being comfortable using a computer or tablet is preferred.
- Alarm panel experience is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to site personnel and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities.
- Operate a dispatch post by monitoring alarms, CCTV, access control systems, and communication channels; receive calls for service and route requests to the appropriate resources.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications, dispatching personnel, and documenting actions taken.
- Conduct regular and random camera tours and/or coordinate perimeter and interior patrol coverage as needed; working environments and conditions may vary by location.
- Complete detailed incident reports, shift logs, and access or alarm activity records, and communicate status updates to client contacts and Allied Universal leadership.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
